FAQ

Home care questions, answered plainly

The questions Northern Virginia families ask us most, about cost, coverage, caregivers and how quickly care can begin.

Still have questions?

Call us and get straight answers about hours, rates and getting started.

Frequently asked

Answers before you commit to anything

Still unsure? Our care manager will answer every question during your free in-home consultation, no obligation, no pressure.

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What is nonmedical home care?

Nonmedical home care covers personal care, companionship, homemaking, meals, transportation and supervision. Our caregivers do not administer medications by injection or perform skilled nursing tasks, but they do support daily living so clients stay safely at home.

How quickly can care start in Northern Virginia?

Most families in Fairfax, Arlington, Loudoun and Prince William counties begin care within 24 to 72 hours of the free in-home consultation. Urgent hospital discharges can often be covered the same day.

How much does home care cost in Virginia?

Hourly rates depend on the level of care, shift length and location. We provide a written rate sheet at the consultation and never charge for the assessment or the care plan.

Do you accept long-term care insurance or VA benefits?

Yes. We bill most long-term care insurance policies directly and work with VA community care referrals and the Aid & Attendance benefit. Private pay is also welcome.

Are your caregivers screened and insured?

Every caregiver clears a state and national criminal background check, DMV record review, TB screening, reference checks and skills testing. All are W-2 employees who are bonded and covered by liability and workers' compensation insurance.

Can we change caregivers or adjust the schedule?

Absolutely. Care plans are reviewed regularly and you can request a different caregiver or change hours at any time by calling our scheduling supervisor.

Schedule a free in-home consultation

A care manager visits your home, builds the plan with you, and answers every question. There is no cost and no commitment.